Lodha Group — mis selling of property and charging late fees | |||
I booked an apartment at lodha palava aquaville series and clearly told the sales person i would only be able to start further payments and registration process 2 month later. The sales team agreed and initiated booking. Only with in 15 days they started sending me emails and called me for registration. After few days they sent me payment letter for future schedules and called me saying delay in payment will incur late fees. When i approached sales team they said we will take necessary approvals and share with payments team. While sales have been saying they have shared approvals i keep getting payment reminders with late charges. Every time a new person calls and says he will resolve the issues and then does not revert. This is happening for over a month now hence i have asked them to cancel my booking and refund my money back asap. Still awaiting a response from lodha on the same Was this information helpful? | |||
Lodha Group customer support has been notified about the posted complaint. | |||
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Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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