Lodha Group — poor responses from sales/customer service team

Address:Mumbai City, Maharashtra

We had booked a flat in lodha amara in 2015 - 1bhk. However last month we had visited lodha office to check for possibilities to upgrade our requirement to 2 bhk. We were given a lot of promises regarding documentation work, help, assistance will be provided by the sales team etc to complete all the formalities. We went by their word and booked 2 bhk on 15th mar. However, we regret falling prey to the false promises now. We are getting absolutely poor response from the sales team. Almost one month has passed and our crn no too is yet not generated. There is no one who has complete knowledge of the process. Because of this, our bank loan is getting delayed and our installment date is very close now. Height o[censored]nprofessionalism is that they dont even answer our calls. We are highly upset and need some one person who can effectively solve our issues so that we dont need to call them again and again. This is truly frustrating.
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    Lodha Group Phone
    +91 22 2302 4171
    +91 22 2302 4400
    +91 22 2302 4743
    Lodha Group Address
    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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