[Resolved]  Lodha Group — refund of booking amount - cosa treetop

Address:

Mumbai City, Maharashtra

Dear team,

It breaks my heart to post this complain on a public domain, however after a lot of to and fro of mails and phone calls my request still remains unresolved.

My late father mr sanjay khandelwal had booked a flat at upper thane, mumbai at cosa treetop project (Under construction) and had paid a booking amount of rs 20, 000/-. On 7th jan 2018. Since last one year my father had been hospitalized, and eventually he departed this year in march 2019. Our family would hence be not able to go ahead with the purchase, and had only requested for reversal of booking amount, which during sale pitch was informed to us that it would be reversible in case of any future cancellation. Now since last two months with all the to and fro of mails and phone call this request has been denied, where we were informed that there internal teams are denying the request. No reason whatsoever was provided, as to why this request has been denied. Please understand that we have been under lot of financial and emotional strains, and we this amount is should be reversed to us rightly.

I request the team to not keep asking us the details again & again and just help us with the reversal. We have already submitted all the proofs, and documents for the same