[Resolved]  Lodha Group — undue pressure to pay illegal penalty

I have booked flat in Upper thane in the month of october 18 and paid booking amount.
As per payment slab my first payment was scheduled in the month of December 18.

31st Dec 2018- Pl refer the mail from Lodha Rep.Mr. Viral Desai- Issue pertaining to mismatch floor numbers hence documentation was incorrect from lodha(" As informed, the interest is charged automatically post due date of any demand which is as per the T&C of the registered agreement. We can assure you that we will not penalize you for any delay from our side. Once your disbursement is done and you receive the payment receipt, please send us request to waive off interest charged because of delay from our side. Hope this helps and clarifies.With this resolution we have closed your service request #04005429.")

16th Jan 19- Again Documentation mistake-After lots of discussion with Lodha reps on documentation, I have finally sent mail on incorrect ROC and Architect Letter

17th Jan 19- Spoke with Mr.Prashant on 17th Jan and informed that there is an error in registry itself hence disbursement cannot happen thus it will go for either re-registration or rectification. Pl refer mail sent on 17th Jan

( Dear Lodha Team, It was really nice talking to Lodha Advisor Mr.Prashant, as discussed with him, there is an error in the registry hence bank is not able to disburse the payment. In solution to this, Lodha will confirm the date on which i have to submit current registry which will go for re-registration. This will take few days hence no penalty will levy on me and according to revised payment schedule, bank will start disbursement. Also, with this request you to help with ROC letter as mentioned in my previous mail and with Demand letter pl share the architect letter.)

24th Jan 19 -Post which I have sent original document/registry to Lodha after discussing with multiple round of lodha and bank authorities then finally after discussion with Lodha rep Ms.Aarti sent original agreement via registered AD, Number, RM[protected]IN.

31st Jan 19- I was given a date of rectification as feb 8th between 1:00 PM to 2 :00 PM, Please refer mail of 31st Jan 19. Since rectification was already planned so thought to remove parents name from application as they had to travel every time to bank because of all the issue raised by lodha hence on my own expense I raised deed of release as well on the same day to avoid even a day delay.

6th Feb 19- Lodha rep assured me that there will be no penalty as delay is from Lodha's end. Mail excerpts ("As mentioned in all the previous conversations, we are going ahead with rectification deed as there was issue with the agreement hence i will not have to pay any interest/Penalty for the due payment. Bank will release the amount once all the required documents from Lodha are in place. Hence Lodha can help with revised demand letter by excluding penalty/interest with architect certificate, ROC letter once agreement is in place.")

8th Feb 19-On 8th feb 19, i completed the deed of rectification and informed Ms. Aarti that i have completed Rectification deed process in registrar office.

19th Feb- share the indemnification letter with Ms.Aarti and requested to courier agreement and again requested to share ROC but till date didnt receive correct revised ROC.

28th Feb 19- I received mail from Lodha mentioning about initiating duplicate ROC request and mentioned that one ROC copy was altready shared with me, for which I responded on 2nd March 19 ( Dear Lodha team/Aarti- As per the earlier mail exchanged between us, i am ignoring this mail as ROC is part of documentation to release money from teh bank. Earlier also, ROC was having error hence it went for rectification, this time since rectification in the agreement has done hence bank is taking few days to complete the process. Hence as per our earlier communication and confirmation, i will not be penalized for late fees).

23rd March 19- Along with multiple followups from my side I have sent mail on 23rd March requesting for ROC (kindly help me with ROC, as i need to submit the same to the bank for disbursement. )


23rd April 19- ROC was couriered to me on 24th April 19 Courier Company-Blue Dart, Tracking Number-[protected]

30th April 19- I have made the marginal payment and post which bank made the entire disbursement.

Now in this whole scenario, i kept on asking for documents and registry with ROC but lodha employees took time to share and now forcing me to pay penalty.
Its a mental torture from Lodha.