Lodha Group — wrong and false information

Address:400064

I applied for an upgrade from lodha's palava project to casa viva in thane project. I was told by the sales team that all my self funding will be moved to new unit and it will be a very smooth transfer. It's been 3 months since i am trying to get solution but there is no resolution and i am made to run from pillar to post by lodha. Their sales team just knows how to sell their unit by giving wrong and false commitment. After that they do not even entertain the customer. I am now told that there wont' be any transfer of my self funding from old unit to new unit due to taxes. Ideally lodha should bear the taxes or should have been transparent while doing the deal. I am fed up of writing mails to lodha on resolution but don't think anyone there is even bothered to understand my concern forget providing resolution.
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Got possession in april2018. Sine rain started massive seepage started. Walls wet, windows leaking. Last week part of the ceiling fell down. See pics. Very disappointed with lodha group.

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    Lodha Group Phone
    +91 22 2302 4171
    +91 22 2302 4743
    +91 22 2302 4400
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    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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