Loreal — excellence creme color

Address:110091
Website:www.consumercomplaints.in/new_complaint

Team,

I have been using loreal hair color (4.25) for few years now, but recently i have been experiencing quality degeneration in the product. Even after applying the product and washing it, the color doesn't come the way as it use to. Earlier the touch up was required after 3-4 washes, but now after 1st wash the color goes. Moreover i am facing a lot of hair fall after use which didn't happen earlier. Kindly look into the concern on priority as its not the case with me only, i have been discussing the issue with my friends and they are also experiencing the same problem.
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Dear Meghna, As you are an important and valued consumer of L’Oréal, we would like to speak to you personally, so that we may assist you better.Kindly email your contact number to us at advisor.[protected]@loreal.com so that we may assist you. Warm Regards, Consumer Advisory Department - L’Oréal India

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