L'oreal — hair smoothening gone wrong

Address:

Hyderabad, Andhra Pradesh

I had a hair smoothening procedure done on sept 24th at loreal professional inn salon at hyderabad, india.

Within 10days, my hair has turned into a broom with completely dried and fizzy strands. The hairdresser tried to placate me saying that spa in 10 days is all i need. This is not the first time i had the process and i didn't have to have a spa for an year last time.

I have weddings to attend and i'm upset with the hair treatment. I also kept telling the girl (Shabana) that she was using too much of heat. She was more interested in watching tv while handling my hair.

Am absolutely frustrated and i spent enough on the process already. I'm not interested in getting a spa done every week.

I'm not at a loss as to how to regain my natural hair texture.