| Address: | 19 Drumthwacket Drive, Portlethn, ABerdeen, AB12 4TU, AB12 4TU |
I have been a user of your brow art products for 13 years. However on noticing the new longer lasting detailed above product for sale, i purchased the product in the same shade for a holiday i was going on. The product promises a natural result with long lasting effect.
I can assure you it was long lasting - within 24 hours i had taken an extreme allergic reaction to the product. My eyes became puffy, red, inflamed and extremely swollen. I could not open my eyes and was in extreme pain for the following 48 hours using anti histamines and creams to reduce the pain and swelling. Even after the swelling and pain subsided, my eyes became crusty and the skin peeled away above my eyes. I have photos which will indicate the extent of the reaction and can send these after receipt of my complaint.
I am extremely annoyed. There is absolutely no warning on the product and no mention of a patch test prior to use. I had no reason to believe that this product contained anything different to the product i have always used.
I have the product which i can also return for testing but in the event that i do not receive compensation and a full refund for the product, i will be seeking legal action.
My eyebrows have taken over 14 days to heal and during this time, i have been very distressed at how i have looked. This ruined my holiday. I would like an immediate response. Was this information helpful? | 
