[Resolved] Lot Mobiles — Every time cheating from lot mobiles

 
3 Reviews
Hyderabad, Andhra Pradesh, India
 S.M.Raghavendra Reddy
Dear Lot mobile Team,

This is bring to your notice that i purchase mobile in lot mobile madhapur store at madapur petrol pump.But i purchase Sony M-4 aqua for 20000/-. With bajaj finance.But the thing is your executive not informed about mobile problem.If i charging mobile its very heat and voice also not clear.And your executive given mobile of Videocon mobile.This is very stupid thing that they charge Rs500 from my side given worst mobile.This is 3rd mobile from lot with in 1 and half year.When ever i purchase mobile lot mobile company cheat me on first mobile they given power bang its not worked and price drop also happened on that time but not did any thing.Now you people given mobile of Videocon.I am not at all satisfied with your stores and i never give suggestion to any body to purchase from lot mobile and i will place this mail in customer feedback also.If you people will replace with Videocon any Samsung basic phone.Its better other wise your wish.I never purchase any ting from lot and worst customer service and i never expected this type from lot.M4 aqua price was in your website was-18990.Billing done from your end 19998.What is this your executive said the the price will be increase but what happens LOT MOBILE MEANS ITS A CHEATING MOBILE STORE NO ONE PURCHASE ANY THING FROM LOT.
Complaint marked as Resolved Dec 4, 2018

Complaint Status


[Apr 21, 2016] LOT Mobiles customer support has been notified about the posted complaint.
Verified Support
LOT Mobiles Customer Care's response, Nov 02, 2018
Dear Sir .

Feel very bad about what was happened to you,

Please feel free to call our customer service team .[protected]
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Lot mobile store is very worst experience he offered while before purchasing the product, and once purchased product offers product is not available, even though they are asking to comeback after 1 week, 2weeks, 3 weeks 4 week he is saying not printed on bill, and these guys are cheetong customers..even they are throwing out of store...they does not know how to treat customers.
Lot mobile store is very worst experience he offered while before purchasing the product, and once purchased product offers product is not available, even though they are asking to comeback after 1 week, 2weeks, 3 weeks 4 week he is saying not printed on bill, and these guys are cheats customers..even they are throwing out of store...they does not know how to treat customers.

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    Customer satisfaction rating
    29%
    Complaints
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    Resolved
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    phone
    +91 99 8523 4567
    location
    1-98/8/5/A, Plot No.5, Image Gardens Lane, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
    Lot Mobiles - Every time cheating from lot mobiles