Lot Mobiles — exchange of product

Address:

Hyderabad, Andhra Pradesh, 50072

Hi,

I have purchased a vivo y21l mobile from your store today (08/08/2017) at 12:21 pm (Near jntu hyderabad) which is on the bill. I have actually visited the store to purchase a redmi 4a mobile but purchsed vivo since the representative suggested me to buy.

Invoice # si/kkpl4/7463

I do not appreciate the mobile like i would with redmi. I have contacted the store and the store representative refused to give me an exchange.

Kindly help me exchange the mobile.

Thank you in advance.