[Resolved] Lot Mobiles — Reg for theft.
Vijayawada (urban), Andhra Pradesh, India
Dear Sir & Mam,
i Srikanth, M i am purchased Samsung mobile (21-May-16) with insurances and presented (gifted) to my father Mr.Ravi shanker.M
Please look at the below mentioned address were i purchase the mobile.
Address: Shop No. 1, Door No.[protected]/1, Ground Floor, Eluru Road, Governorpet, Vijayawada, Andhra Pradesh 520002
but the problem is last 18-March-17 lost that mobile at vegetable market (IMEI-[protected]), then my father immediately intimated at LOT Mobile store as i mentioned above address show room.
in that lot mobile Manager instructions we file the complaint for theft, at MESEVA center (19-March-17) and as your LOT Mobiles staff instructions we send that Original bill copy and that complaint file copy send through DTDC courier (H[protected]March-17)
After few days we get a call from your customer care for conformation.
but till now my Father going to LOT Mobile store as i mentioned above address every 2 or 3 times in week. but no one giving proper reply to till now.
Please do the needful action urgent. other wise we will go through legally.
Complaint marked as Resolved Dec 3, 2018
[Apr 08, 2017] LOT Mobiles customer support has been notified about the posted complaint.
Verified SupportLOT Mobiles Customer Care's response, Nov 02, 2018
Hope your problem got solved now.
Customer Service Representative
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