Loyalty Solutions & Research / PayBack.in — fraud on the given voucher in big bazaar[protected]

Address:

380050

I went to big bazaar on 2nd sep 2017 with payback evoucher on mail and they purchased items of rs. 2210.20 and they show vouchers to billing counter. Billing counter person check and reply that your voucher is still not activated. He has checked on 2 - 3 different counter and told us that voucher is invalid. He asked us to mentioned your voucher numbers and mobile numbers on paper and once it is activated we will inform you.

Now suddenly we came to know that voucher has been used. It means that billing counter guy has used our voucher against same bill and made bill of rs. 4210.20.

I can understand the fraud has been done by big bazaar person.

Now either payback team or bigbazaar team is going to resolve the query. Please suggest.