Loylty Rewardz Mngt / Max Get More — recharge failed of 92 four times and points not yet credited till now even after several complaints

I did a airtel recharge through maxgetmore website of [protected] which is also my registered no. On maxgetmore. The part payment was done by the points earned of rs 92 four times but failed. The transaction showed as unsuccessful four times, and the point amount was also not credited to my account no. I took up the matter with them. They asked me to check with account. Maxgetmore was unsupportive and after writing to them numerous times, i am still awaiting an resolution.