[Resolved]  L&t Finance — about ecs

Dear sir,
My name is darshansinh gohil, taken two wheeler loan (Activa-5g) from l&t finance on july-2018, and submitted the required documents form ecs, of kotak mahindra bank, ahmedabad monthly emi of rs 2557.

Loan a/c number: 4011043

First month ecs cleared from our bank & after that from second month on wards we are receiving calls from l&t finance ahmedabad branches saying that due to the server down, payments not received from bank & asking us to pay by cash to the l&t representative.

Last two months we have paid by cash. We are keeping sufficient money in our account & also inquired in the bank about is there any problem from bank side to clear the ecs. But they confirmed no problem with bank or our account.

Unfortunately people from l & t making calls & threatening that our ecs return, which is totally wrong information. & also 2 times submitted ecs form in your l & t branch, ahmedabad. They are also using abused words unnecessarily and talking very rudely.

Why this is happening,

Though the ecs not return & having sufficient money why l&t people calling and threatening like this?

I am not satisfied with l & t service…

Kindly look in to the matter & resolve it as soon as possible.