[Resolved]  L&t Finance — l&t finance

Address:Pune, Maharashtra, 411002

Date of incident-16/11/2018
Client number-[protected]
One lady is taking following up with me for my bike noc. I am busy in my own work so i am not able to collect it from l&t finance's office, so i told that lady that it's your responsibility to delver my noc to my postal address. This is the issue and the lady from l&t started arguing with me and suddenly she dismissed call. This is the way to talk with customers? Does she have manners who to talk with customer? I am very disappointed with l&t finance
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Dec 31, 2018
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
L&T Finance Customer Care's response
Dear Pranali,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Verified Support
Nov 26, 2018
L&T Finance Customer Care's response
Dear Pranali,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Verified Support
Nov 28, 2018
L&T Finance Customer Care's response
Dear Pranali,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected].

Regards,
L&T Financial Services
Complaint comments 

Comments

My loan I'd is 3094141 for two wheeler.
Please send me my loan statement on my mail: [protected]@gmail.com And out standing loan amount as on date.
L&T Finance Customer Care's response, Nov 22, 2018
Verified Support
Dear Dipti,

We'll surely help you with this. Please share your contact details and we’ll get in touch with you for further assistance.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Nov 26, 2018
Verified Support
Dear Dipti,

We've been updated by our team that your concern has been addressed to your satisfaction. For any further assistance, you can call us at 1800 2000 400 / 1800 4190 200.

Regards,
Team L&T Financial Services

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