[Resolved]  L&t Finance — rc book return

Address:Madurai, Tamil Nadu, 625402

That my client who had availed two wheeler vehicle loan from your finance at madurai loan agreement no 2162049. Agreement date 22/12/2014. Amount of finance rs.49, 000/- tenure of installment -30 months
That my client had regular repayment of loan through your collecting agent m/s. Sakthi agency
That the collecting agency asked my client, the rc book original, in order to have scan the rc book. Under the belief and trust, my client had submitted his original rc book, the agency orally accepted to return rc book after scanning the book
My client, asked your collecting agency to return the rc book, which there is no response from them
My client had approached your office and explained in detail, and you asked to pay the due amount. My client had made arrangement to pay the balance loan amount, and when he had approached with loan amount, and asked the original rc book
You have not shown any positive sign to return the original rc book. My client, had approached number of time and you have vehemently turn down to return the original rc book
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Jan 6, 2018
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
L&T Finance Customer Care's response
Dear Customer,

We are concerned to hear this. Request you to share your client's mobile number as well so that our team can connect with him for further assistance.

Regards,
L&T Financial Services
Verified Support
Dec 01, 2017
L&T Finance Customer Care's response
Dear Customer,

We are still awaiting your client's mobile number. Please share the same as it will help our team to address your concern as soon as possible.

Regards,
L&T Financial Services
Verified Support
Dec 05, 2017
L&T Finance Customer Care's response
Dear Customer,

As we haven't received your client's contact number, your concern has been closed from our end. For any further assistance you can call us on[protected]/[protected].

Regards,
L&T Financial Services
Complaint comments 

Comments

Sir,

My two wheeler loan is finished. But the NOC papers were not given to me. Kindly please check the papers and give me my NOC papers.
Loan no 1520515
It is a family credit loan.
Sir,
My two wheeler loan finished .now but noc paper not given to me. Kindly please check the papers and give us our noc papers .
Two wheeler no.Up 16C L6967
Sir,
My two wheeler emi finished.now but noc paper not given to me. Kindly please check the papers and give us our noc papers .
Wheeler no.Up16C L6967

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