LT Online Store — logitech c310hd webcam, product is not delivered

Address:

LT Online Store D. M. Dhadhi (Proprietor) Gr.17, Podar Chamber, Store Lane, Near RBI Bank, Fort, Mumbai 400001 Store open Timings : Monday to Saturday : 10am to 7pm Holidays and Sunday : Closed Phone support Timings : Mon to Fri 11am to 6pm Phone no.

Dear concern
I purchased a logitech webcam by lt online store on 18 june 2020 with full payment (2087.42) including 57 rs of dtdc charge.
As per their policy they deliverd purchased item with in 5 days, but they do not delver the item till write this email even they do not pick any call on their number[protected], [protected]) or not replay to my email.

Please help to refund my ammount