LT Online Store — Not delivered product for almost a month

I had placed an order with lt store online and paid the money on 27 may. The website says that it will deliver within 6-10 days. My order status has been processing for 3 weeks. There has not been any update at all about the status of my delivery. Their phone is constantly busy and i have not received any reply to my emails regarding the delivery. So now i would like a refund
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    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
    +91 22 2265 5555
    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
    View all LT Online Store contact information