Lt Online Store — pathetic service, no product & no refund

 
1 Review
 Jinoy Johnson on Aug 13, 2018
I had ordered a motherboard from www.ltonlinestore.com on 24/07/2018 for rs.4, 430.90 (Including tax and shipping cost). They were not dispatching the item even after a week from the date of purchase so i emailed them asking why are they not sending the item. Then they replied they need an additional amount of rs.1711 as the product cost increased. This is a major fail from their service 1. Asking additional amount after purchase 2. Not informing me about this until i asking them. Still, i asked them how to pay the additional amount no reply from their side. So i told them to refund the amount that i paid. Still no reply from their side. I tried calling them on phone and whatsapp still no response from their side. What should i do next??
I am adding the conversation that i made with them.

Jinoy johnson thu, aug 2, 2018 at 3:26 pm
To: lt online store dot-in
Either you tell me the way i can make payment of the additional amount or refund the amount which i paid.

On wed 1 aug, 2018, 8:39 pm jinoy johnson, wrote:
Excuse me, please tell me how can i make the additional payment.

On wed 1 aug, 2018, 8:52 am jinoy johnson, wrote:
How can i pay the additional amount?

On tue 31 jul, 2018, 6:58 pm lt online store dot-in, wrote:
Dear sir,
The price of the product has been updated.

On tue, jul 31, 2018 at 3:34 pm, jinoy johnson wrote:
How can i make the additional payment?
This is very unfortunate and unethical way of business.
1. U r displaying a price in website and after the payment u r asking additional payment.
2. U didn't inform me about the additional amount until i enquired about the delay of shipment.

What kind of service are you doing?
Is this the way of your business?
Very disappointed.

On 30-jul-2018 2:32 pm, "lt online store dot-in" wrote:
Dear sir,
Your order for motherboard price has been increases so that's why you have to do additional payment of rs 1711.

On sun, jul 29, 2018 at 5:36 pm, wrote:
You have a new message:
Via: https://www.ltonlinestore.com/
Message details:
Name jinoy johnson
Email jinoycj@gmail.com
Phone [protected]
Your queries why does my order not yet dispatch?
Sent on: 29 july, 2018
Thank you!


Thank and regard
Lt online store team
More information
Phone no.[protected] /[protected]

For more information visit our website
Https://www.ltonlinestore.com
➡️ download the android apps.
https://play.google.com/store/apps/details?id=com.website2apk.ltonlinestore


Thank and regard
Lt online store team
More information
Phone no.[protected] /[protected]

For more information visit our website
Https://www.ltonlinestore.com
➡️ download the android apps.
https://play.google.com/store/apps/details?id=com.website2apk.ltonlinestore
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    Lt Online Store - pathetic service, no product & no refund

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