LT Online Store — payment deducted but no order confirmation

Address:Mumbai
Website:ltonlinestore.com

I placed order for a lan cable & wifi usb adaptor on 06.04.20, payment was made through google pay for rs.173.46/ which is including delivery charge as shown during check out; until today (15.04.20) i have not received any confirmation nor any order no. From this seller, no body is responding to atleast 7 emails sent and neither of the phone calls are responded. I called up professional courier which is listed on their website, he responded saying no packages as such and due to lock down they are not dispatching any items, and he is getting many phone calls from customers directly like me, instead he don't understand as to why this company has kept their website opened for orders!
I can't rely on this company until i receive confirmation on process / dispatch of my ordered items.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LT Online Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    590
    Pending
    0
    Resolved
    32
    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
    +91 22 2265 5555
    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
    View all LT Online Store contact information