LT Online Store — money debited but no order status confirmed

Address:Bombay
Website:www.ltonlinestore.com

I placed order for a lan cable & wifi usb adaptor on 06.04.20, payment was made through google pay for rs.173.46/ which is including delivery charge as shown during check out; until today (15.04.20) i have not received any confirmation nor any order no. From this seller, no body is responding to atleast 7 emails sent and neither of the phone calls are responded. I called up professional courier which is listed on their website, he responded saying no packages as such and due to lock down they are not dispatching any items, and he is getting many phone calls from customers directly like me, instead he don't understand as to why this company has kept their website opened for orders!
I can't rely on this company until i receive confirmation on process / dispatch of my ordered items.
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Aug 24, 2021
Updated by Tofi
This is resolved finally on August 20, 2021.
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I placed order for a lan cable & wifi usb adaptor on 06.04.20, payment was made through google pay for rs.173.46/ which is including delivery charge as shown during check out; until today (15.04.20) i have not received any confirmation nor any order no. From this seller, no body is responding to atleast 7 emails sent and neither of the phone calls are responded. I called up professional courier which is listed on their website, he responded saying no packages as such and due to lock down they are not dispatching any items, and he is getting many phone calls from customers directly like me, instead he don't understand as to why this company has kept their website opened for orders!
I can't rely on this company until i receive confirmation on process / dispatch of my ordered items.

I have got the same problem is your problem resolved?
Not yet, Am still chasing them in a daily basis but no one is picking up and neither any changes in order status.
Finally, they provided a coupon code to redeem on their website for Rs.167/-
( excluding tax ) and I reordered these items by paying Rs.61.36 on August 20, 2021, I received the items on August 23, 2021.

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    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
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    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
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