Lufthansa — water dripping from the overhead ac duct : bad service

 
1 Review
Bangalore South, Karnataka, India
 Harisha Jamadagni on Dec 29, 2017
On 10.12.2017, travelled from bangalore to frankfurt (Lh755) seated in widow seat. Before take off, all of a sudden, water started pouring in from the overhead ac duct on me and got fully drenched and started shivering (Cold water) due to condensation. When i complained about it to the crew, they said that it is normal and i need bear with this situation for some time. When i further asked for help, they provided some tissue paper and informed me to wipe it. Further, water drops continued and no support came from the crew staff and they did not even bother to check whether i need change of seat or need some more tissue paper to wipe. It was not a good experience.
Looking for feedback on maintenance of aircraft air conditioning system in lh flights.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    0%
    Complaints
    48
    Pending
    0
    Resolved
    0
    phone
    +91 124 488 8888
    +91 12 4488 8999
    location
    12th Floor, DLF Building No. 10, Tower B, Delhi, Delhi, India - 122002
    Lufthansa - water dripping from the overhead ac duct : bad service