Luxehues — no delivery or refund of money

I placed an order on aug 25 on luxehues. Order no lx[protected]. I was supposed to be shipped in 3 to 4 business days.
I has not been shipped in the last 2 months. Every time i call, i am told it will be shipped tomorrow. The customer care people dont send any emails to establish progress of the order.
Now the calls are going on voicemail. The website has no option to cancel the order and get the money back.
There is zero accountability and this is a fraud website that should be shut down