Luxehues.com — not accepting return smk helmet

Website:

www.lexusindia.co.in

Hi,
I dont know why i took this helmet from this site but. I have clearly mentioned that my brother's birthday is on 15th jan hence i wanted the helmet to reach on time.
I got it on 12th.
But it is obvious that we open it on birthday ie (15th)
I see the helmet is too huge and still does not even fit my brothers head.
And i wanted to return it. I mailed immediately in the night.
But they wont accept return.
I dont care about their policies which they show me because they are totally dumb policies.
Now the product does not fit.
And it is evident that i opened on 15th jan. Why cant they accept return?
They do not even repsond.
I asked and pleaded for returning and taking any other item. Still no response.
Such sites should not even be considered.