[Resolved]  Lybrate — product physically not delivered but showing delivered

Around 3 months back, i have given order for dettol mommy and kids item and paid rs 39 online. Till now i did not get the product. But in their site it is showing that the product has been delivered
I called customer care executive. They have taken the complain also. Once in between one call came and the lady assured that the cash will be refunded. But till now i did not get my mobey back.