Madhur Courier — courier not received from last month

Address:	Mumbai City, Maharashtra
Website:	[email protected]

To : madhur courier services pvt. Ltd.,
This is to draw your attention to the unsatisfactory courier service by your company. I handed over the parsel with reference number p[protected] on 13-oct-2017 from guna (Mp) to mumbai office no 1109, mayuresh cosmos, plot 37, sector 11, cbd belapur, navi mumbai, maharashtra 400614 as per your online system showing parsel is delivered at mumbai as on 16-oct -2017. But this parsel is not deliverd at our end. We have many time called your vashi, belapur and guna office but we have not getting resposnce from your side
I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past three years. But this time it was a big letdown.
I hope you will take a serious notice of this complaint immediately if you would like to contact me, call me at[protected] or email me at santosh. [protected]@terrearmeeindia.com. I shall look ahead to your reply.