Madhur Courier — delivery not attended and claim that I m not providing proof for delivery

Address:

2424 gokulganj MHOW 453441, Indore, Madhya Pradesh, 453441

I ordered my product in my frnds nick name and my address is correct and my number is correct and they deny for delivery they want everyone id proof for a product 900 i won't take that much efforts this is completely ridiculous and they argue a lot and they said vulgur to my aunt and family member when i wasnt able to pick up there call and they straight away said go complain even govt cant do anything to us