Madhur Courier — Non delivery of item and rude behavior | |||||
This is in reference to tracking number [protected] of Madhur courier service. This parcel was received in Mumbai on 24/04/2017 where it was to be delivered. After 2 days, I received a call from the courier guy who arrogantly said that he could not deliver at my place and I was to go and collect it from him where he was at that moment. Before I could ask any further details from him about where exactly he was, he disconnected the call and then never answered my call even after almost 15 attempts. Called up at their office and they were more arrogant and spoke very very rudely to my wife. No need to mention that he was a man and had no manners to talk to a lady. On recalling them, they never answered the call even after many attempts. Later when I called from a different number, the person at their office answered and said that I will need to collect the parcel from their office and did not listen anything further. Next day when I went to collect the parcel at their office, they bluntly said that they have sent the parcel back to the sender. God knows what is true and where my parcel is. Their behavior at all the time was extremely rude, blunt and unprofessional. Neither did they even once attempt to deliver the parcel at the address given. Was this information helpful? | |||||
Madhur Courier customer support has been notified about the posted complaint. | |||||
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+91 98 2704 7035
+91 73 1254 5897
110 Shalimar Trade Center, Hamidia Road, Bhopal, Madhya Pradesh, India - 462001
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