Madhur Courier — Packet not delivered and misbehave by staff

Address:

Gurgaon, Haryana, 122003

This is regarding docket no. [protected] from kota (Raj) dt. 6/8/2016, contains rakhi.

As i tracked this packet was reached in delhi on 9th aug, and in gurgaon on 12th aug.

I just called to [protected] to gurgaon branch to track this and request for deliver this to our gurgaon sec-56 address.
The person talk very rude, as him he cam to deliver this on sunday, and press the bell and with no response he walk out without delivering the packet.
We told him why he not tried to contact on mobile no. Given on the packet. We were at home all the time on sunday, i don't think that he approach us for this packet on that day.

He told that this is not thier duty and start talking rudely, we asked him to when he will deliver this since there are rakhi in this, he said we will deliver day after tomorrow, i said that we have to move out day after tomorrow evening to some other place for rakhi.

He said rakhi is on thursday and said that he is now return back this packet to head office and not deliver to us.
Pleas look into the matter and deliver the same to us on today and to maintain reputation of you organisation please appoint well manner person for this crucial job-or train them how they talk to customer.

Regards

Akhlesh jain
[protected]