[Resolved] Madhur Courier — Parcel Not Delivered/ Pathetic Customer Service
My experience with this company off late has been terrible. I handed them 2 different parcels which were to be delivered in 2 different locations namely Meerut and Mujjafar nagar from Delhi. The scheduled delivery time was 2 days, however 10 days have passed and still the parcel hasn’t reached the destination.
Moreover, there are no timely updates in the tracker. And what has been the worst part is their service. They are not responding to calls, messages or WhatsApp and are completely being ignorant instead of keeping the customer informed.
This is just pathetic on their part. Strongly Recommend, not to use their services and appropriate action taken by the concerned authorities for their negligence and harassment.
P.S. : (P[protected] & P[protected] are the C. Note Number for my consignment)
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May 8, 2021Complaint marked as Resolved
Parcel finally delivered after 12 Days !
May 04, 2021
Madhur Courier customer support has been notified about the posted complaint.
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