Madhur Courier — product not delivered and misleading behavior of staff

My parcel was dispatched from delhi on 21/02/2020, in online tracking it is shown that it reached bhopal on 22/02/2020, but yet on 27/20/2020, it is not delivered to me. On enquiring about it, i was told by mistake it reached to bilaspur, even the behavior of the staff at customer care number was very rude, i talked to ms kiran at customer care number [protected]. Inspite of so many trials call get connected to this number.
As my parcel contain very delicate material, so i m worried about its damaging.
Kindly help in this regard and please ask your staff to cooperate properly
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Madhur Courier customer support has been notified about the posted complaint.
Feb 27, 2020
Updated by Madhvi Rai
My parcel was dispatched from Delhi on 21/02/2020, In online tracking it is shown that it reached Bhopal on 22/02/2020, but yet on 27/20/2020, it is not delivered to me. On enquiring about it, I was told by mistake it reached to Bilaspur, Even the behavior of the staff at customer care number was very Rude, I talked to Ms Kiran at Customer Care Number [protected]. Inspite of so many trials call get connected to this number.
As my parcel contain very delicate material, so i m worried about its damaging.
kindly help in this regard and please ask your staff to cooperate properly
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Comments

I had sent my packet on 10 Feb 2020 and still it is not sending by madhur courier and no one picked my phone and no one telling me where is my packet and its website is not giving me information no tracking working .
no one telling me where is my packet please give me solution

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