Madhur Couriers — not delivering the parcel in time and giving false information on phone

My wife sent a courier from guna (Madhya pradesh) to faizabad (Uttar pradesh) on 26th july 2018. The courier was containing the registration certificate, insurance and transportation papers of my bike as my bike was transported from guna to faizabad through train.
Online update is saying that the courier is out from lucknow to faizabad but till today (3rd of august 2018) it is not received in the faizabad branch. On inquiry from lucknow office[protected] they are not giving the real information. Sometimes they are saying that it is out to faizabad, sometimes we'll call you in a while and never call back.
My bike is at railway station and it is costing rs. 10/- charge per hour. Since 31st july 2018, rs. 720/- has been due on me just because the delay of this silly courier company. Please suggest and help
Consignment number [protected]
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Courier abh tak received nahi hua hai 23 July ko ludhiana se nikala to abh tak
And also no reply given by customer care
Tracking number P[protected]
Contact Number [protected]
Please give reply as soon as
No update in tracking courier form 25 July to now
Raipur branch not received

P[protected]

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