Madurai Kamaraj University — convocation certificate - issue

Address:

PARK ROAD CROSS, Cox Town Jeevanhalli, 560005

Hi Director,
I am a student from your university and below are my details.
Name: Ashlay Christopher
Register no.: A9A4720028

I have requested a convocation certificate for the completion of my BCA course (non-semester) at the Madurai Kamaraj University branch which is located at "2nd Cross, Wheeler Road Extension, Dacosta Layout, St Thomas Town, Bengaluru, Karnataka 560084" (Maria Niketan high school premises).

I have paid Rs. 15, 000 for the certificate and not received any acknowledgement on March 18, 2019. The head of the branch had informed it would take 2 months to receive the convocation certificate on tatkal basis. However, the university charges an approximate Rs. 3, 500 - Rs. 4, 000 as mentioned on the university website.

Also, the branch head responds very rudely and stated she would need more money for the certificate.

I have followed up with the branch head and there is no response till date. However, I have been trying to call you multiple times, but nobody answers the calls. Below are the University contact details. I have attached the email which was sent for your reference and there has been no response.

Email: [protected]@mkudde.org
Email: [protected]@gmail.com
Ph:[protected]

It would be helpful for my visa process if you could send me the convocation certificate at the earliest. The branch head (madam) provides a rude response and demands more money without any proof of payment.

Kindly look into this issue and update me at the earliest.
Thank you in advance.

Ashlay Christopher
Mob: [protected]