Madurai Kamaraj University — non receipt of genuineness certificate

Address:

Madurai, Tamil Nadu

Sir
I am C. Karthika. I completed my BSc (1999)and MSc (2001)from MK University. Because my department required me to get genuineness for both the degrees. I applied with all the requirements including DD each for rupees 1500/_ and covering letter during March 2017. I received the genuineness only for BSc and that during January 2018. There is no news about MSc till date. I have made numerous phone calls and visited the grievance cell also. Infact I sent many to COE also. They have encashed the DD amount but I am struggling still. What am I supposed to do? My registration number is 99600305. Kindly send me a reply.