Madurai Kamaraj University — not received certificates

Respected sir,
I am lohit vakada and i appeared bba ca exams in april 2018, till yet i received course completion certificate only. Almost one year completing, i want to join in pg course but i did not receive mark sheet and provisional certificate. I tried to contact many times through call and email but university not responded. So i request you please slove my problem.
My registration no. 15ct[protected]
Exam center no. 495

My contact email: [protected]@gmail.com

Thank you
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