Madurai Kamaraj University — not received my degree certificate

Address:

Madurai, Tamil Nadu

Sir
I am a government employee and i had applied for the degree certificate and paid the fees. But still i have not received the certificate for the past six months now the problem for me is when i contacted the university the gave the assurance of distribution of certificates within a month so i have joined m. Phil. Now the education department is asking degree and genuineness certificates for giving noc which i came to know now only. I am in a position that i can't even claim refund from the m. Phil college and not get noc.
So i request you to kindly do the needful.