Maggi — issue still unresolved

Address:

42 Hartsholme Park, HU7 3HP

The maggi moroccan chicken bag i used melted in the oven and burnt all my chicken, i have used these products for a long time and never had this problem, my oven was set at the correct setting, within 10 mins the bag had shrivellled up and melted.
Tried to send pics but it says my pic is to large
I am really disappointed that my meal was ruined and my chicken, of which i spent alot of money on the meat, this has made me reluctant to use these packets again. With the bags.