[Resolved]  Magic Holidays — fraud cheater company

Magic holidays is a cheat company. They have cheatedly taken rs 42, 839/- from me which they are refusing to refund now. They actually invited us to attend a session of 45 min. Saying that we have won a free 2 nights 3 days holiday voucher for which i would have to visit stallian honda showroom office in Faizabad road lucknow and attend their session with my spouse to grab it. On visit, achal and his manager, sold us 100 nights stay membership package for (4 family members) stay in india and abroad, by creating a big illusion and without disclosing all the facts. Even they filled up the entire form on their own and got it signed from us without giving us any chance to read it. Morever, they told us that if we dont like the concept and their membership product then entire amount shall be refunded to us. Later, when we asked him to booking of hotel they are stated to asking next 3 EMI which we refused to pay. And after knowing all the facts, when we asked them to cancel this membership and refund our booking amount or providecus the services as committed, which they are refusing to do so.
They had taken a pics of my credit card when i am opposing him why you are taking pics they are telling this is only for the down payment you had made we will follow thatnow on[protected] they had deducted one EMI 16188 without my concern after long of discussion and follow up with mumbai office they told us it is wrongly deducted but we can not refund its our policy.

I have paid them an amount of rs 42, 839/- from my hard earned money which they are not refunding now even after our repeated request. Please suggest/assist me obtaining my money back from such a fraud company...
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May 3, 2018
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Magic Holidays Customer Care's response
Dear Member,

Greetings from Magic Holidays!

Please send an email on customer.[protected]@magicholidays.info

regards,
Magic Holidays
Apr 02, 2018
Updated by abhilntecc
Already sent and denied to refund by your team as they are telling the clause and contract is not allowing him to refund.
Apr 02, 2018
Updated by abhilntecc
From the day one when they had taken payment from me i am requesting him to cancell that time they are telling once member ID will generate we will refund it, Please don't write any complain other wise HO will not generate the member ID and your money will stuck. Now your team member is telling you had not given any written complaint within 10 days so we can not refund. It is a planned trapped made by your team and taken my hard earned money.
Request you to please look in to the matter justicefully and refund my payment.
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Its a good experience

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    Magic Holidays Phone
    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
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    Magic Holidays Address
    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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