[Resolved]  Magic Holidays — Fraud services with resorts closing down

Address:Mumbai City, Maharashtra
Website:www.magicholidays.info

Hi,

I am a member of Magic Holidays since 2 years, and have been paying them regular EMIs for my membership, amounting to approx 3.5 lakhs. Their customer service team never provides info about the no. of nights remaining or even the EMIs pending.
Also, most of their resports have shut down and bookings are never available. Even their affiliation with RCI is cancelled.
I have been writing to them and even calling their toll-free no and nobody helps with booking or any other information. They seem to be frauds.
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Jun 27, 2017
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
Magic Holidays Customer Care's response
Dear Mrs. Bangera,

Our reservations department have already addressed your concern on 25 May 2017, we wont be able provide you bookings at Tadoba as it remains closed in monsoon season. We've also connected you with property Manager and as informed by him most of the properties there would remain closed and even safari wont be possible. Monsoon is not a suitable season to travel in there, the properties would reopen in mid October 2017 after which we will be able to provide you booking. Please note that bookings will be always subject to availability.

We would request you not to believe in any speculations as we're still affiliated with RCI and will be in future as well.

Should you need any further help then please write us on customer.[protected]@magicholidays.info and we'll be happy to assist you further.

Regards,
Team Member Relations!
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    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
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    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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