[Resolved]  Magic Holidays — not refunding inactivated membership

Website:

www.magicholidays.info

I booked a 5 year membership plan from your bhopal office situated in db mall on 11 jan 2018 from mr kamal sharma and puneet tripathi for which i paid 100% amount of 99225 rs through credit card. I requested for its cancelation on 13 jan 2018 as soon as i got activation call from magic holiday since there were discrepancies in the information and charges given by mr sharma and mr tripathi which i came to know from activation call so i denied for activation of membership and requested for cancelation. Some of these discrepancies are.

1) i was informed that booking cost per night for red season will be 1300 rs and if book holiday in blue season i will get 3 night in lieu of 1 night also this 1300 rs will split in 3 part. So what i will have to pay per night for booking in blue season will be 1300/3 = 433.3 rs. Which is false.

2) i was not informed that overseas booking cost will be 2200 rs per night. This i came to know from activation call.

3) i was told that i can rent my holiday through magic holiday in case i don’t use them and rent received will be definitely more than my i night holiday cost that is around 4200 rs including 1300 rs reservation charge.

4) i was told that all the properties of magic holiday are 4 and 5 star and cost more than 10000 rs per night. But almost all of there properties can be booked under 3500 rs that too including gst and breakfast through goibibo or make my trip.

Because of all these reasons i requested for cancellation and refund. They told that i will be informed in 2 days. But i didnt get any information till now. Its been more than 7 days now. My mails also. They are not replying to when i called them they say we can not refund your money our management is not allowing it. I feel cheated now. They are saying if you go for cancellation we will deduct about 8000 rs and it will take around 4 to 5 months for refund.