[Resolved]  Magic Holidays — Refund of membership

Address:Bhopal, Madhya Pradesh, 462026
Website:[email protected]

Dear sir/mam,

Plz note I have enrolled u r membership I'd no. MH/BPL/0373 in the name of Abhay Warune on dated 21st Feb 2016. Down payment given by me is Rs.28220/- . Scheme price was Rs. 282200/- Emi Tenure 48 Months Emi amount was Rs. 7068/-. Want to decide this plan to be closed due to office work a I had paid EMI up to July 2016. This was stopped by me and then u r representative has suggested me another plan with new membership I'd no FM/BPL/0072 in the name of Manisha Warune on dated 23rd Aug 2016. Down payment given by me 17743/- . Now scheme price was also changed for Rs. 177429/- Emi amount was Rs. 5497/-. Emi Tenure is 36 months.

Request u to provide me the statement of both a/cs.

Also note since inception we have not at all used u r holiday home in any location so therefore request u to close the a/c immediately and refund our money on priority.

THANX N Regards,
Abhay Warune
[protected]
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May 1, 2017
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Magic Holidays Customer Care's response
Greetings from Magic Holiday!

We are in receipt of your query, one of our advisor will get in touch with you at the earliest.
Complaint comments 

Comments

Hi,
I am having mebership MH/MUM/5193 since Jan 2014. Sales person suggested me twice to upgrade from off season to mid season and then mid season to peak season. I did same as the sales person sounded honest. He did say that I can sell this membership any time in future and I will be in profit as the membership cost increases every year.
I have paid more than Four Lakh Rupees for this peak season membership. Every year we have to pay AMC for this account which is increasing every year. It was like 5500/- then 7000/- then 8500/- something for last 3 years.
These people are not able to provide hotels as per our requirements and also the hotel they provide are available at so cheap cost in market.I did not use a single holiday since got membership. Asking for refund without interest but these dumb staff is telling me that there was free look period of 10 days only to cancel the membership. I am asking for proof of this in writing as my documents do not say anything like that.
I am going to use social media to blacklist them if they dont refund my full amount.
Thanks
Shailesh
[protected]
I will suggest not to buy any plan from them. Keep your money in FD and on interest you can enjoy your holidays and principal will always be in account.I have dropped so many mails for proof of 10 days free look period but they are not responding. There sales person is also not replying as he said I can sell membership.

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    +91 22 2524 8735 [Navi Mumbai]
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    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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