[Resolved]  Magic Holidays — request to cancel the membership and refund the amount

Website:

www.magicholidays.info

Hi,

We have attended the promotional event by the magic holidays representative Mr. Ali Meeran and the Sales Manger Mr. Abhilash Karatt in Abad Plaza on 30th Dec 2017 at 7 P.M, where they explained us the membership and we have paid Rs 20813 /- ( Receipt No: 16204) as down payment by SBI debit card to subscribe for the membership of flexi Magic white studio.

We were forced to take the decision as they have informed us that 30th Dec 2017 was the last date for availing the benefits. So we paid upon the details informed.

We were also told that upon paying the down payment we will get a complimentary holiday of 2N/3D which costs 18000 per night (as committed in writing by the Sales Manager Mr. Abhilash Karatt & the Holiday Consultant Mr. Ali Meeran). But when we went through the leaflet (which was given to us after the payment), we couldn't find any good resorts in the list (mainly in south zone which we are planning for vacation )

After some research on Internet we could find that any body can book from the websites with cheaper rates for the hotels/resorts which Magic holidays has provided in their list.So we realized that the membership package is not useful for us and we do not want to continue the membership.

As per the Terms and Condition in the Website if any member wanted to cancel the membership then he can send an email to customer care for the cancellation. So we are sending this email and requesting to cancel our membership and refund the amount which was taken from us.

Waiting for your reply as soon as possible.

With regards

Halima Shafiq & Mohamed Shafiq