MagicBricks — advantage package activation on magic brick

Dear sir,
About 10 to 12 days back i opted for advantage package, online payment of rs 2750 is made to magic brick. The package mentiones 30 credit for 45 days. I utilise hardly 3 to 4 credits and latton the website mentions no creadit balance.
I snet online complaint as well as amil but no reply from magicbrick side.

Today also i tried on their live support.

Mr abhishakh was on line he told that support group will caht with you but no one came on live caht.

On contacing the support mobile number it is getting automatically cut.

What service we should exepct from such behaviour.