MagicBricks — incorrect ad posted and not returning my money

Address:	248001
Website:	www.magicbricks.com

I have bought a titanium package from magicbricks for renting out my flat in dehrdadun. After taking the payments no one called me up to help me post the Ad and for other services. I kept calling them and after several calls, they had put in a wrong AD.
i complaint about incorrect details and in the meanwhile, a local broker got me a tenant. I had to pay him commission also.
Now they are not refunding my money at all. i have also asked them to let me post another property and no one is taking my calls.
Please help me.