MagicBricks — Movers and Packers and real state services

Pathetic Service-Customer Misleading-Order Id- 8796317

I am truly disappointed to say that we have been cheated and misguided by Magic Bricks. First we were forced to purchase prime membership to get access to property owner’s contact details which later was of no use as we had to take the deal from a local property dealer.

Now when we got a call from MB Movers and Packers team yesterday, the executive named ‘Abhinav Singh’ fooled us by selling the package and told us that all our requirements will be fulfilled, but he gave no details to the vendor. The vendor when called today, denied providing the service as he was told by Abhinav that we don’t need any packaging and also there is lift service available in our building which is not.

Abhinav dealt over whatsapp and now he is neither picking our call nor vendor’s.

The vendor is saying if he will come as per our requirement, he will charge us extra.

Not sure what are we supposed to do at this point. I am pretty sure, this is the last time I going to deal with MB and will spread the word about the quality of service you people provide.

Help me to get my money refund back.