[Resolved]  MagicBricks — Pathetic response from the relationship manager

Order[protected]

1. I took the package of a relationship manager on 28July
2. The Photoshoot has still not been done. I got a call from the photographer last week stating that he is nearby my property and will be doing the photoshoot. I did not get any prior intimation of my booking time. How do you expect me to be ready as per your availability???
3. After the initial discussion, Till date i have not got even 1 call from the RM on status or efforts being made for my property
4. I had called the number of my account RM on 9Aug21 and she was on leave. I had to request a call back
5. Not got even 1 lead on prospective buyers till date.

6. The RM called me on 10th August 21. She was to confirm back to me the points we discussed on the email, on the same day.

Here we are 2 days later, I've not had any update

Secondly, the photoshoot of the property was to be scheduled for 12-August-21 (Tomorrow). I have not received any time slot for the same. This is a repeat of what had happened last week. Does Magic Bricks expect me to be available for the entire day?

Magic Bricks continues to disappoint me with your services !

This is extremely unprofessional of Magic Bricks that after taking money from customers, we have to follow up !!
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Aug 13, 2021
Complaint marked as Resolved 
New Relationship Manager has been aligned
MagicBricks customer support has been notified about the posted complaint.
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