[Resolved]  MagicBricks — pending complaint since 32 days, no response, no support. ticket #1583275: re: ticket #1571802 ticket #1571801

Hello,
I had logged into magicbricks website and under the free listing option updated the photos and property details. When I was prompted for mobile number and email ID, the same was updated. I was then prompted to buy a paid package as I had used the free listing option. The same was done via payment through paytm for amount of Rs. 3059. I noticed that my ID is listed under 'AGENT' whereas it should be 'Individual' / 'owner'. Also my subscription page did not show the bought package. To this I called the customer care and I was suggested to write a email for the correction in category to 'Individual' / 'owner' which I did. Once the type was changed, I wanted to post the property to put up on rent. I Requested that if the paid amount is not for the package for individual, requested for refund so that I could buy the correct package. Alternately also requested them to may update this bought package to my ID. Till date the problem is not solved and getting no revert on the timeline of solving this problem.