[Resolved]  MagicBricks — Poor customer service

Hi,

This is a pathetic service from magic bricks. I 've taken silver lite package. I was scheduled a photo shoot and inspite of multiple calls and emails. none of them respond from customer support and will close photo shoot appointment with our intimating. all they do is false commitment before taking package and later they would not respond to customers query.

my photo shoot was pending since 10 days and they keep extend. every time we need to call and ask about the status. I would suggest any one before taking any package from them cross check multiple times, as they give false commitment and service is really very poor.

Order Id: 1100345
+1 photos
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Nov 19, 2020
Complaint marked as Resolved 
issue is not resolve. neither they are trying to resolve my issue or taking things casually.
MagicBricks customer support has been notified about the posted complaint.
Nov 04, 2020
Updated by arunwgs
Invoice No- NV[protected]
Invoice Date- 04/11/2020
Nov 04, 2020
Updated by arunwgs
Inspite of multiple photo shoot request raised, calls are getting cancelled and told that I ask for cancellation and or my mobile is not reachable. unprofessional, cheap tricks exhibited at magic bricks.

Nov 12, 2020
Updated by arunwgs
I did not expected such a worst turn around.
After raising complaint the one person comes to my place after 1 week and takes photos on "mobile" phone and tried to upload it on my profile.. which was a very poor and worst quality photos.. and this is what they call it as a professional photos, ..

I compared my photos with them.. and...
my photos was much far better than them... so please dont belive what ever they are committing ..it turns to be a fake one and fraud... Beware of such fraud things.. they are seriously not committed to serve customers.
Nov 19, 2020
Updated by arunwgs
issue not resolved.. closing ticket.
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