MagicBricks — Subscription Cancellation Issue

I have subscribed for Trial Titanium package (7 days package) on Jan 21st. While ordering it clearly said I could cancel anytime during the Trial period to avoid auto debit change on the credit card. Once the order confirmed I tried to see the Cancel option if available and it was not there. I thought as it is just bought it should come in a day or two. As I logged back in next days do not see the cancel option at all. I have sent a email to support team to cancel the trial package on Jan 24th. I have mentioned I do not see the option to cancel and go cancel the package for me. Subsequently sent 2-3 emails on this issue. They said they have sent email to other department to see why cancel option is not coming but they haven't canceled the option though I sent repeatedly to cancel from their end and waiting the support team might go beyond trial period. Now on the 6th day of the 7 day period still they not canceled and they are saying it is a activity user needs to do, which as a user there is no option for me ( Have sent the screenshot to support team on Jan 23 and later). Please help me to resolve this issue at the earliest. I could give all the emails sent to them.