Magicpin — unable to purchase vouchers and also money deducted from account is not getting refunded

Address:411028

Magicpin - [protected]@gmail.com

I've tried to make purchase of vouchers using the magicpin points earned and paytm. Amount and points both got deducted from my account but the transaction failed everytime i tried.
However, i requested for refund of money but that is yet not refunded to me.
Incident date - 11th nov 2018.
I had raised several requests however there is no way to talk to the customer care and i'm just getting the mail with status query closed without resolution.
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Voucher purchased but I haven't received the voucher, but amount is added to my magic pin wallet, which is of no use for me

Sir
Make payment my bank acount and not received voucher. Payment amount Rs. 166.50

Kamod singh

[protected]

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